Refunds for exams up to 31 January 2024
To support anyone affected by COVID restrictions, for all face-to-face instrumental and singing or Grade 6 to 8 Music Theory exams, any absent candidate will automatically receive a full refund. This applies worldwide.
You do not need to contact us to request a refund. However, it will help us if you can log in to your account and cancel the exam.
Please note this policy does not include Grade 1 to 5 online Music Theory, digital Performance Grades or digital ARSM exams.
- For exams at Public Venues and diplomas, we normally issue refunds by the end of the month following each exam session. (By the end of January for November–December exams, end of April for February–March exams and end of August for June–July exams.)
- For Private Visits we will issue refunds by the end of the month following the month of the visit date.