Contact your Local Representatives
Local exam centres are overseen by Local Representatives, who can answer general enquiries from local teachers, parents and candidates.
Due to system updates taking place, candidates will not be able to take online Grade 1 to 5 Music Theory exams from 13 August (18.00 UK time) to 14 August (23.59 UK time). We’re sorry for any inconvenience this causes. Check our dates and fees page for other dates when exams are unavailable.
Please read the information here before contacting us. If you cannot find what you need, contact us using the form below.
For technical assistance, contact PSI customer support. Phone numbers are available under Customer Support and Technical Enquiries on our Guidelines page.
Check our Performance Grade pages for guidelines, syllabuses, helpful videos and our How to Hub giving an exam checklist. We also have a guide to booking your exam.
To support anyone affected by Covid restrictions, we will automatically refund the full fee for any absent candidate (excluding online Music Theory exams). You do not need to contact us to request a refund. See our Cancellations page.
See our Dates and Fees page.
For the following enquiries, please use the contact form below:
Please only press the 'Submit' button once, there may be a brief delay before your message is sent.
Local exam centres are overseen by Local Representatives, who can answer general enquiries from local teachers, parents and candidates.
Our customer service team is available Monday to Friday: 9.00am – 5.00pm (BST).
Our top priority is to support anyone booking or taking exams. It will help us to respond more quickly if you contact us by phone for more urgent enquiries and use the ‘contact us’ form on this page for anything else.
Our phone lines are open Monday to Friday, 9am to 1pm (BST): +44 (0)20 7636 5400
ABRSM
4 London Wall Place
London
EC2Y 5AU
We are based in Salters’ Hall and the entrance is on Fore Street.